We are closed for annual holidays till 2 January 2025 . Existing customers with queries can reach us at :
sales@madees.com.au

Large - Best Friend Dog Mobility Wheel chair

$400.00

If you have a dog  with special needs or are planning to adopt one, know that taking care of them is noble work and allows you to show unconditional love. Caring for disabled pets is not an easy task.  You will need to establish a routine,  a daily routine with your pet helps them develop good habits and that their everyday life has structure . If your dog has mobility condition,  you’ll need to invest in a suitable wheelchair or harness, so that your dog can do things easier with the help of a mobility aid.

  • Large – 20″ – 26″ back leg length

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@madess.com.au

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@brindabellastockfeed.com.au and send your item to: 97 Barnard Cct , Florey  ACT 2615, Australia.

Shipping
To return your product, you should mail your product to: 97 Barnard Cct , Florey  ACT 2615, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Permission To Leave

By placing an an order with us you agree to have the item/s left at the front door (side door, verandah, etc) in the event that no one is home to sign for and receive the item/s or for any other reason. You also agree to accept the risk this may involve.  All deliveries are conducted on weekdays.

Items are dispatched within 1-2 business days after payment has been cleared. Please allow for 5-7 business days for all metro deliveries. Please message us your postcode if you are unsure about the delivery area. Please note that delivery to some locations in Western Australia, Tasmania and Northern Territory can take up to 3 weeks.

Items will be shipped to registered address on provided by the customer. Please ensure accurate and up to date information is provided upon checkout including preferred contact number for couriers. All delivery services are conducted with trusted external couriers.

If the delivery address for your order is to a business please mention its name in the company box of the delivery details section. By doing this the courier will know to only deliver during business hours (9 to 5pm.). For example instead of provide street address provide name of business eg. Instead of 12 Page Street , write down the name of office eg  Florey Primary School- “deliver to front office”

PO Boxes & Parcel Lockers

Please do NOT place an order using a PO Box address / Parcel locker. Please email us first before ordering to see if its possible. Australia Post  can deliver smaller items to PO boxes but these orders may require an extra freight payment to be arranged.

Delivery Time:

Please note that any transit times displayed for listings are estimates only and we are not the courier company, so once a delivery is in their hands, control of delivery passes to them. If your delivery is delayed we will of course assist where possible to track and trace the delivery status.

Shipping costs can be discounted if you are purchasing multiple items. Please follow the correct procedure for requesting a combined invoice and do NOT pay for items until you receive an invoice from us. We are unable to apply retrospective discounts to orders once check-out has been complete

We carefully check and package orders prior to dispatch and you can rest assured that we therefore have a very low rate of breakage in transit. Breakages can be replaced or refunded.

Some couriers, may leave a calling card requesting you pick up your order from the post office or courier depot. Usually the courier will be given authority to leave your parcel but if its not safe to do so or for some other reason the courier may decide to leave a calling card instead. When this happens you may need to go to the appropriate post office or depot to pick up. We are not liable if the courier fails to follow the authority to leave we give.

If you have any other question regarding delivery, please send as an email, we will try to reply asap.

Description

Please read whole description before you buy this item as it contains important information about the product and the postage. Madees is an online business based in Canberra , ACT.   You do not need to worry about long weights and surprise import GST or custom duty.

This listing is for extra large mobility wheel chair suitable for dog measuring:

  • Large – 20″ – 26″ back leg length

 

We are not drop shippers, we import and stock these items. This item is in stock  and will be shipped within 3 business days from our Canberra warehouse . Many sellers now the days pretend to be in Australia, where as neither they are in Australia nor they have product on hand when it is sold. Most of the drop shippers are not Australia based although the pretend to be , when you place an order with them,  they buy the item from suppliers in China and ship it  to you. This whole exercise can take several weeks/ months before you receive your item. You may also have to pay import GST , custom duty and custom clearance fee.

Best Friend mobility dog wheel chair.

Common mobility conditions in dogs that benefit from a dog wheelchair:

  • IVDD
  • Mobility lose due to natural aging
  • Degenerative Myelopathy (DM)
  • Paralysis
  • Neurological conditions
  • Surgical or injury recovery
  • Hip dysplasia or arthritis
  • Physical therapy & strength training.

What kind of wheelchair my dog need?

If your dog is able to walk forward with your support, they require a rear support wheelchair. If your dog shows signs of front leg weakness, such as their front legs splay outwards or their front legs begin to sink as they walk forward, they need the additional support of a quad cart.

 

Deciding Between Foam Wheels or Air Tires

 

Medium and Large pets have the option of foam wheels or air tires. Both wheel styles have their benefits so you should choose the one that will best fit your dog’s needs.

Foam Wheels –The  most popular wheel option.  This rugged, all terrain wheel will never puncture or go flat and is designed to take your dog anywhere!

Air Tires – designed for bigger and  more active dogs, the air tires provide a more natural suspension and natural bounce. Air tires are an upgraded wheel option, ideal for dogs who like to hike, run, and adventure across rougher terrain.

 

Description:  Best Friend Mobility Wheelchair:


Made from lightweight aluminum non-rust alloy with 14” all-terrain pneumatic wheels and waterproof Swiss bearings. This dog wheelchair includes the deluxe neoprene harness and also features padded shoulder support, triple-thronged adjustable neoprene shoulder harness. It has a fixed padded seat for comfort. Both male and female dogs will have no problems relieving themselves comfortably even while on the pet wheelchair.


Best Friend Mobility pet wheelchairs come in 6 sizes to fit every pets needs, each is adjustable in height, length and width to fit any pets. The 6 sizes range from XXS, XS, S, M, L and XL. Your pet will need normal front leg strength to use this model. Get what your pet needs by only measuring the pet from their spine from a standing position. Stand beside your pet near the rear leg, then measure from the top of their spine to the paw. Have someone help you if the pet cannot stand on their own)

Each pet wheelchair that is adjustable in height, length and width to fit the pet. With a little help from their friends, our furry pals can do more than just get by, they can continue to enjoy life.  That’s exactly what the Best Friend Mobility Large Rear Support dog wheelchair is for.

NOTE: Please measure your pet prior to ordering the wheelchair.  Measuring will provide your pet with the most successful experience.

Suggested Sizing: (Measure from spine to the floor)

  • Extra Extra Small – 8″ – 11″ back leg length
  • Extra Small – 9″ – 14″ back leg length
  • Small – 13″ – 17″ back leg length
  • Medium – 16″ – 20″ back leg length
  • Large – 20″ – 26″ back leg length
  • Extra Large – 23″ – 29″ back leg length

 

 

 

Major Delivery Conditions

 

  • Permission to leave – By placing an an order with us you agree to have the item/s left at the front door (side door, verandah, etc) in the event that no one is home to sign for and receive the item/s or for any other reason. You also agree to accept the risk this may involve.

 

Customers pay postage on the basis of their location . Please note we do not make any profit on the postage. In order to offer most affordable rates to our customers. We offer delivery by Aust post or by Sendle.  In some states like NSW , Victoria and  Queensland  Aust post  offer cheaper rate. Some  remote areas in these states  are served better by Sendle.

It is expensive to use Aust Post  for deliveries from Canberra to  Tasmania , South Australia, Western Australia and North Territory. For these states  Sendle rates are better.   Customer will be shown charges of  both Aust Post and Sendle. At check point , ebay will select the cheapest rate automatically.

Please note that  courier  delivery charges are based on the location of the customers. Our courier has divided their delivery net work into “Areas inside Major delivery network” and “Areas out side major delivery net work”.

If you are in” Areas out side major delivery net work “ eg.  You live at a farm property or rural address, providing a delivery address for a local business in town or a friend or a relative , may be more efficient and economical

  • PO BOX deliveries  – Please do NOT place an order using a PO Box address. Please email us first before ordering to see if its possible. Australia Post & StarTrack can deliver smaller items to PO boxes but these orders may require an extra freight payment to be arranged.
  • Due to size of item we can not combine multiple items. Please confirm delivery charges for larger quantities  with us , before you buy.
  • Customers have option of arranging their own courier at their expense, please discuss this option with us .

 

Additional information

Weight 7 kg
Dimensions 60 × 50 × 11 cm
Size

Large Extra Large

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